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ABLCC Activity Report 2007

IntégréTéléchargement
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•22 Arab countries
• Arab Region ⟹ 13.3 million km²
= 9.6% of the total world area
• Population ⟹ 370 million people
= 5.2% of the world’s population
• Labour force ⟹ 130 million
workers (Arab Monetary
Fund,2013)
• GDP = $2.7 trillion ⟹ 16% of US GDP
⟹ 55% of Japanese GDP
• Natural resources:
⟹ 55.8% of the world’s proven oil reserves
⟹ 27.3% of the global reserves of natural gas
3
Key partners
France
2013
Germany
2014
Luxembourg
2014
UK
2013
Belgium
2014
Total Exchanges with Arab
Countries (billions €)
54,44
49,8
0,23
49,3
18,8
Population (millions)
66
81
0,52
63,5
11,2
Exchanges per capita
824,84 €
614,8 €
442,0€
776,40 €
1786,65 €
Ranking of Arab countries according to
their imports from Belgium
between 2012 and 2014
Unit: 1000 €
Country
2012
2013
2014
Variation
(%)
2013/2014
1. United Arab Emirates
2. Saudi Arabia
3. Egypt
4. Algeria
5. Morocco
6. Lebanon
7. Tunisia
8. Jordan
9. Iraq
10. Qatar
11. Yemen
12. Libya
13. Kuwait
14. Sultanate of Oman
15. Mauritania
16. Bahrain
17. Sudan
18. Syria
19. Djibouti
20. Palestine
21. Comoros
22. Somalia
TOTAL
2.409.913,0
1.578.122,9
1.329.672,5
1.073.806,7
828.410,1
307.781,8
408.321,5
185.638,2
171.137,8
170.864,8
218.742,5
244.799,6
198.426,6
290.659,6
131.122,4
86.548,0
54.523,4
95.541,1
13.730,4
4.109,4
4.835,5
3.003,9
9.809.411,7
3.244.897,1
1.826.806,8
1.262.589,6
1.075.705,1
803.068,8
378.002,0
370.097,0
196.085,1
224.724,5
158.026,9
414.591,8
230.542,6
164.268,8
187.872,2
128.126,3
65.606,7
51.708,0
50.684,5
15.666,5
2.221,1
2.718,4
1.094,9
10.66.144,8
3.600.096,1
1.693.798,1
1.166.081,4
1.163.154,3
819.635,9
381.012,6
329.363,3
324.915,2
217.241,7
207.611,2
200.198,5
175.905,8
149.077,8
145.550,8
101.343,2
74.030,4
43.253,2
42.599,5
18.394,4
5.699,8
2.449,1
1.000,3
10.687.132,4
+10,9
-7,3
-7,6
+8,1
+2,1
+0,8
-11,0
+65,7
-3,3
+31,4
-51,7
-23,7
-9,2
-22,5
-20,9
+12,8
-16,4
-16,0
+17,4
+156,6
-9,9
-8,6
+0,2
Ranking of Arab countries according to
their exports to Belgium
between 2012 and 2014
Unit: 1000 €
Country
1. United Arab Emirates
2. Algeria
3. Saudi Arabia
4. Qatar
5. Morocco
6. Tunisia
7. Egypt
8. Kuwait
9. Bahrain
10. Sultanate of Oman
11. Lebanon
12. Jordan
13. Libya
14. Iraq
15. Palestine
16. Sudan
17. Yemen
18. Syria
19. Mauritania
20. Djibouti
21. Comoros
22. Somalia
TOTAL
2012
2.458.280,3
1.935.632,5
1.335.568,3
1.355.032,0
636.822,7
379.870,9
297.968,5
105.282,0
238.014,6
67.438,3
92.447,0
14.205,6
51.146,8
348,2
7.338,6
5.459,4
33.324 ,7
8.089,4
33.014,0
31,0
0,0
0,3
9.058.315,1
2013
2.434.988,4
1.555.566,6
1.487.814,2
1.291.074,0
766.700,7
307.108,2
302.278,4
147.506,4
193.821,2
84.683,7
56.932,2
20.795,3
44.225,0
347,1
5.166,3
3.502,6
52.500,2
3.940,7
769,7
220,7
78,6
0,4
8.758.899,7
2014
2.428.444,5
1.545.253,3
1.472.641,4
965.390,6
610.224,8
292.650,9
236.601,1
109.304,3
88.730,1
59.460,2
35.664,5
24.947,0
11.413,3
5.962,1
4.086,5
3.715,9
2.367,4
2.015,5
1.808,9
358,0
15,0
0,1
7.900.414,5
Variation
(%)
2013/2014
-0,3
-0,7
-1,0
-25,2
-20,4
-4,7
-21,7
-25,9
-54,2
-29,8
-37,4
+20,0
-74,2
+1.617,7
-20,9
+6,1
-95,5
-48,9
+135,0
+62,2
-80,9
-63,9
-9,8
National Day
December 2, 1971
Capital
Abu Dhabi
President
H.H. Sheikh Khalifa bin Zayed Al Nahyan
Vice-President
H.H. Sheikh Mohammed bin Rashid Al Maktoum
Emirates
Abu Dhabi, Dubai, Ajman, Fujairah,
Ras al Khaimah, Sharjah, and Umm al Qaiwain
Languages
Arabic – official language
English – widely spoken
Working days
Sunday – Thursday
Religion
Islam
Currency
United Arab Emirates Dirham (AED)
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The UAE has come a long way in a short period of time
1900
• Population: 25,000
• Nationalities: Local Arabs
• Business activities: pearl diving, herding
1950
• Population: 50,000
• Nationalities: Local Arabs, Western Asians
• Business activities: trading, fishing, sea faring
1980
• Population: 1.04 million
• Nationalities: Arabs, Asians, few Westerners
• Business activities: trading, services, manufacturing, oil production
2015
• Population: 9.4 million
• Nationalities: +200 nationalities
• Business activities: diversified economy
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Business
Environment…
Low Tax Burden
Tremendous
economic growth in
recent decades
Very fertile and
attractive consumer
market
UAE
Successful policies to
attract foreign investors
(e.g. free zones)
80% of the population =
non-locals
One of the largest
construction
markets
Oil reliant economy
BUT entering a new
phase of
diversification for a
post-oil era
Burgeoning financial,
real estate, and
tourism sectors
Development of new
technologies (e.g.
renewable energies)
Business
Environment…
Prospects remain good, environmentally and
financially, for the years to come
High demand for projects and for skilled
personnel will continue for the forseable
future
How important are intercultural
relations in Business?
What is Culture?
Language
Working schedules
Manners
Values
Culture
Food
Religion
Celebrations
Clothes and dressing
Business Culture in the
UAE
 The UAE consists of seven separate Emirates which are
all slightly different in feel and approach
 Each of these Emirates has its own identity and
individual characteristics
HOWEVER, THEY SHARE A CERTAIN NUMBER OF COMMON
FEATURES
Religion
• Common religion: Islam ⟹ permeates all level of society
• Provides guidance, values and rules in personal life, community relations and
ways of doing business
• Prayers five times a day ⟹ meetings should be fitted around those times
• Friday ⟹ congregational worship during midday prayer
⟹ must be performed in the mosque
weekend = Friday – Saturday
Saturday – Sunday
• Ramadan ⟹ working hours shortened
⟹ availability of employees and potential clients is reduced
Keep this in mind when planning a business trip!
Greetings
Assalamu alaykum ⟹ peace be with you
Wa alaykum salam ⟹ and peace be with you
LINGUISTIC INTELLIGENCE: shows a genuine interest in bridging language barriers
Handshakes ⟹ can last a long time
⟹ wait for the other to withdraw their hand first
 Hand on heart when greeting someone ⟹ shows respect
 Direct eye contact ⟹ trust
not with women
Entering the UAE market
 Slow and gradual process
 Engagement / dedication ⟹ continuous proof of interest and
support
Business is between people not companies
⟹ Relationship building
⟹ Small talk, enquiring about person’s health, family, etc.
Local contacts / Network
 Doing favors ⟹ common
⟹ never forgotten
⟹ always reciprocated
Entering the UAE market
Trust
 Value on someone’s word ⟹ greater than written agreements
 Keep your promises!
 Be patient
Local companies are family-oriented
 Top-down organizations ⟹ get top management involved
Negotiations are kind of a game ⟹ high pressure tactics
Entering the UAE market
Tips
• Meetings should not be made far in advance ⟹ confirm it verbally a few days before
• Meetings can be unpredictable, don’t stick to the agenda
• Meet face to face
• Don’t mail but call and chat (Skype, Viber, Whatsapp, etc.)
• Have one side of your business card translated into arabic
• Prepare a plan and manage your project
• Translate your documents into arabic ⟹ favour hard copy >< soft copy
• Proper follow-up after meeting
• Respect authority and elders ⟹ use appropriate titles
• Focus on quality ⟹ don’t try to beat prices
Entering the UAE market
Tips for advertising
 Compliance with cultural norms and values
 Use of Arabic, English ⟹ French
 Read from left to right
 Interact with your potential customers in a fresh way = add Instagram into
your Marketing Strategy
High context culture
 Cooperative >< competitive
 Work ethic ⟹ relationship oriented
 Work style ⟹ team oriented >< individualistic
 Relationships ⟹ tighter, long-term
 Communication style ⟹ non- verbal over verbal
⟹ body language
Deep respect for the past and for traditions
Time perception
Polychronic time
 Can do multiple things at the same time
 Tend to manage interruptions well
 Plans can change easily >< fixed
 Work time and personal time ⟹ mixed
 Schedules cannot negatively impact on
the quality of your relationships
 Punctuality, not really observed
 Punctuality, responsiveness, and commitment are
expected from you
 if you are running late do not panic as polite excuses
will be accepted
What can the Arab-BelgianLuxembourg Chamber of
Commerce do for you?
The ABLCC in a few words…
• Member of the General Union of Chambers of Commerce,
Industry and Agriculture of Arab Countries since 1978
• More than 35 years of Business Synergy
• Independent and Self supporting Organization
• Strongly supported by the Arab Diplomatic Corps in
Brussels
•Essential role in the reinforcement of economic relations
between Arab countries, Belgium, and Luxembourg
• Around 200 members
• Wide network of contacts: database of approximately 2000
non-members
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Our services
 Legalization of Commercial Documents
Visa Service and registration of Documents for Saudi Arabia
Translation Service
Facilitation of Business Cooperation
Settlement of commercial disputes
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ABLCC Events - Networking
Our Regular Events:
• Business breakfasts
• Roundtables
• Seminar and conferences
• Business workshops
• B2B meetings
Our Major Events:
• Diplomatic days
• Economic Missions
• Lunch conferences
• Arab-Belgian Economic Seminar
• Arab-Belgian-Luxembourg Economic
Forum
• Hosting of Arab Delegations
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Publications and Communication




Newsletter in English and Arabic
Publication of the 11th edition of the
Chamber’s Business Directory.
Website of the Chamber: www.ablcc.org
Publications of studies about the
Belgian economy
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‫! ‪Thank you‬‬
‫شكرا جزيال‬
‫‪28‬‬
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